Like virtually all managers of sales and service organizations, you have probably asked questions about how employee satisfaction and engagement relate to employee turnover, customer satisfaction, and profitability. These questions include:
- Which key factors drive employee satisfaction and engagement?
- Is there a link between employee satisfaction and employee turnover, customer satisfaction and profitability?
- What can we do to improve employee engagement and increase our financial returns?
Kinēsis’ offers a suite of customizable data collection and analytical services. These services are designed to help your organization increase profitability by understanding the connection between employee satisfaction, engagement, and loyalty and customer satisfaction, loyalty and profits.